Refunds & cancellation

Last updated: 30 July 2026

How billing works

The Service is free to try: building an ideal-client profile and drafting lead magnets cost nothing, and every account gets 5 free prospect-discovery searches with no card required. The paid plan is $99/month, billed on a recurring monthly basis through Stripe from the date you subscribe, and gives unlimited prospect discovery plus nurture-sequence automation.

Cancelling

You can cancel at any time from Settings → Manage billing, which opens Stripe's own Customer Portal — the same place you manage your payment method. Cancelling is a single action; we don't put it behind extra steps or require you to contact support first.

When you cancel, your paid access continues until the end of the billing period you already paid for, then the subscription ends and your account reverts to the free plan. You will not be charged again after that point.

Refunds

Because cancellation already stops future charges and lets you keep the access you paid for until the period ends, we don't issue refunds for the unused portion of a billing period you cancel partway through.

If you believe you were charged in error — a duplicate charge, a charge after you'd already cancelled, or a billing bug — contact contact@abstractglitch.com within 14 days of the charge. We'll investigate and refund it if the charge was in fact a mistake.

Failed or disputed payments

If a renewal payment fails, Stripe will retry it automatically; if it keeps failing, your account reverts to the free plan rather than being charged through a different method without your say-so. If you dispute a charge with your bank instead of contacting us first, Stripe may suspend the account pending resolution.

Changes to this policy

We may update this policy as our billing practices change. The date at the top reflects the most recent update.